spa world rectangle logo
BOOK NOW
spa world rectangle logo

FAQ’s

What is included with the general admission ticket?

The General Admission tickets include the spa uniform rental and all-day access to:

  • Locker rooms
  • Bath Area
  • Himalayan Salt Room
  • Jade Room
  • Arctic Room
  • Pyramid Room
  • Ocher Clay Rooms
  • Fire Dome
  • Infrared Sauna
  • Forest Room
  • Movie Theater
  • Outdoor terrace

Admission tickets do not include: Kid’s World, iGolf, Karaoke, conference rooms, Spa services or any purchases made at the Korean restaurant, bar, or cafe.

You do not need to book an appointment for using the bath areas and saunas. You are welcome to walk in and purchase a general admission. For body scrub or massage services, we strongly recommended that guests book their appointments a few days ahead of time. Guests are welcome to check for availability when they arrive, but we cannot guarantee availability for walk-in appointments. General admission is required for guests to receive spa services and must be purchased separately as it is not included in the spa service fee.
Guests can book their own appointments online. If you have questions about services, you may call us at (346) 978-6684.
We recommend booking at least two to three days ahead of time for weekday (Monday through Thursday) appointments and at least one week ahead of time for weekend (Friday through Sunday) appointments to receive your preferred time. If you are planning a spa day for a party of 10 or more, please contact event@spaworldhouston.com for assistance with booking services.
Due to safety and health considerations, children under the age of 11 will not be able to use our Spa Facility. Children between 11 and 18 years of age are permitted only when accompanied by same sex guardian. Parents may check their kids ages 10 and under into Kid’s World. Please review our Kid’s World Page before stopping by and follow protocol/rules accordingly.

We have staff available to supervise children 6 years and older, however, children 5 years old and younger must be supervised by their parents/guardians.

Weekday (Mon-Thu) Prices:
Children 5 and under: $10 for 2 hours
Children 6+ : $15 for 2 hours

Weekend (Fri-Sun) & Holiday Prices:
Children 5 and under: $15 for 2 hours
Children 6+ : $20 for 2 hours

Phones are strictly forbidden in the locker room or bath areas, and must be kept inside their assigned locker at all times. No recording, photo, or video devices of any kind are allowed in the locker rooms and bath areas.
If you see guests with their phone out in the locker room or bath area, please notify a Spa World staff member immediately.

Like most traditional Asian-style spas, we have a strict no-garment policy for our bath pools to ensure maximum sanitation. If you wish to use the bath area (which is gender-separated) you must remove all clothing and shower before going into any of the pools. The rest of the spa is co-ed, however, and you must wear a spa uniform that is provided to you at check-in.
We do not perform body treatments or massages at any stage of pregnancy. If you are pregnant, please consult with your doctor before using our hot tubs and saunas due to overheating and dehydration risks. We have several areas in our facility that do not pose any risks to pregnant guests including our café, restaurant, lounge and napping areas, movie theater, forest room, and karaoke room.

We strongly recommend that guests consult with their physicians before using the saunas or hot tubs if they are:
● Pregnant
● Taking prescription medications
● Experiencing any skin issues such as a rash or infection
● Diagnosed with high blood pressure, heart disease, or any condition that affects the body’s natural ability to regulate temperature

Our customer’s well-being is our top priority. We encourage guests and staff to stay safe, and stay home if they are feeling under the weather. We have masks available at the front desk upon request, and there are hand sanitizer dispensers scattered throughout our facility for easy access. We have a limited entrance capacity, and we continuously sanitize the entire spa throughout the day.
Close